Shipping policy

At Expoland, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing an order.

Order Processing

  • All orders are processed within 1–7 business days after payment is successfully received.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be extended. Customers will be notified of any significant delays.

Shipping Methods & Delivery Times

Delivery times vary depending on the destination, shipping method selected, and carrier availability.

Estimated delivery times:

  • Domestic orders: 1- 2 Weeks
  • International orders: 7–21 business days

These delivery estimates are provided for reference only and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery address, package weight, and selected shipping method. The final shipping cost will be displayed before payment is completed.

Order Tracking

Tracking information will be provided by email when available after the order has been shipped. Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Expoland is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses.

Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, customs inspections, carrier disruptions, high shipping volumes, or other circumstances beyond our control. Expoland is not liable for shipping delays once an order has been transferred to the carrier.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team through the contact information provided on our website.

By placing an order with Expoland, you agree to the terms of this Shipping Policy.